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Help and FAQ's

We're here to help. If you can't find the anwsers below, you can always email us or call Free Phone 0800 408 1330

About Dubai in Style

Who are Dubai In Style? Updated: 16/04/08
Dubai in Style is a trading name of Gold Medal Travel Plc, an award winning UK company that has been a market leader throughout its 30 year history. Tell me more

Using this site

What is included in the price? Updated: 16/04/08
Dubai holidays advertised on this site include flights and hotel accommodation. If you have any questions please call our reservations department free on Free Phone 0800 408 1330.
When I browse by type of holiday, are the prices shown exactly what I'd pay? Updated: 16/04/08
To make it easier to find your perfect holiday, the prices shown are a guide to help you compare different products. Our prices are based on two people sharing, and are on a per person basis. To get an accurate quote for your preferred holiday, enter your requirements in the search form on the Dubai in Style home page. We will then search all available flights and hotels, and provide you with the best available price for your Dubai holiday.
When I fill in my details into the search box my holiday comes out much more expensive than advertised.
We try to make the prices shown on our listings page as accurate as possible, but differences in price can arise because of the specific dates you have chosen, fare availability and room type. You may be able to reduce the price by entering different dates or choosing a different room type.
I'm having trouble using the Dubai In Style web site. What do I do?
We have designed our Dubai in Style website to be as accessible and easy to use as possible. However, some of the advanced features may not work on all browsers. If you are experiencing any problems in using the site, or if you can not find your ideal Dubai holiday, please call to speak to one of our professional travel consultants.

About my holiday

When will my travel documents arrive? Updated: 16/04/08
Your documents should arrive at least two weeks before your holiday starts. If you have not received your documents, or you change your address after booking, please call 0870 241 0090 as soon as possible to speak to a customer services advisor.
Do I need a Visa/Passport to travel to Dubai? Updated: 16/04/08
If you are a UK citizen, all you need to enjoy a holiday in Dubai is a full passport that is valid for at least 6 months after your travel date. You will be issued with a tourist visa on arrival in Dubai, which will be valid for the length of your stay.
The following websites contain the most up to date information on passports, visas, health and travel advice worldwide:
Do I need travel insurance with my holiday?
Yes. We recommend having travel insurance whenever you leave the UK. Although Dubai is a safe destination, there is always the potential for mishaps and accidents during your trip. Emergency healthcare is extremely expensive in Dubai, so make sure your insurance policy offers comprehensive cover for any activities you plan to take part in.
Will I have to have vaccinations to go to Dubai? Updated: 16/04/08
No vaccinations are required for entry to the UAE. However, a cholera and yellow fever certificate is required from passengers arriving from an affected area. More details about medical requirements for visiting Dubai are available in our comprehensive Dubai travel guide.
Is it safe to visit Dubai? Updated: 16/04/08
Thanks to its stable economy and negligible crime levels, Dubai is one of the safest tourist destinations in the world. Billions of pounds have been invested in making it the leading holiday destination in the Middle East, and every year millions of people enjoy their stay here without encountering any trouble. However, as with any destination, you should still exercise caution when leaving the main tourist areas of the city, and always respect local traditions and culture. We recommend you check the Foreign Office web site before booking any foreign holidays to ensure you are aware of any potential problems that may arise.