Information we may collect about you
When using this web site we may ask you for some personal information. You are free
to decide as to whether you will give this information to us. Some services that
we offer may not be available if you do not supply the information requested.
We may request personal information in the following circumstances.
When you:
- purchase or reserve a product with us.
- submit a product enquiry to us.
- provide us with feedback about our web site.
- request a brochure from us.
- register to receive emails about our products and special offers.
- take part in one of our online surveys.
Product and special offer emails
If you register to receive product emails from us then we will hold your email address
and send you information regarding our products. You may choose to opt out of our
mailing list at any time by using the un-subscribe link in the emails you receive.
Computer information
We may collect technical information about your computer when you visit our web
site. This may include your IP address, operating system, web browser software, screen
resolution and referring web site.
We do not link any of this computer information to any personal information we hold
about you. This information is used purely to ensure our web site is built to provide
the best experience for you.
How we use this information:
To fulfil booking requests
When you book or reserve a product with us we will hold the information you submit
to process, administer and account for your booking. You should expect to receive
an email confirmation from us shortly after you complete your booking or reservation.
In addition we may call you if necessary to fulfil the service offered to you.
The information you provide may be passed to third parties as necessary to provide
the services requested. These third parties may be located outside of the UK.
Product enquiries
If you submit a product enquiry to us using one of the forms on the web site, we
will use this information to produce a quotation for you. You can expect to receive
an email or a phone call as a follow up to a product enquiry.
Feedback and surveys
If you submit feedback to us regarding our services, then we will use the information
submitted to improve our services. We may contact you by email or phone to discuss
any feedback that you provide.
If you volunteer to take part in a survey on our web site, then any information
collected will only be used for statistical purposes. You personal information will
not be identifiable from the results of any survey.
Brochure requests
The information you submit for a brochure request is used solely for this purpose.
The information you supply is sent to a third party, Dawson Holdings Plc, who manage
the distribution of brochures on our behalf. They do not use this information for
any other purposes.
Product and special offer emails
If you register to receive product emails from us you can expect to receive emails
regarding all of our travel services and products. The details you submit to receive
this information is not used for any other purpose and will not be shared with any
third parties.
Other web sites
We provide links to related web sites throughout our web site. These are placed
here for your convenience. You should be aware that the content or information provided
on these third party web sites is not the responsibility of Airline Network and
is not covered by this privacy policy.
Can we change this policy?
Airline Network reserves the right to change and amend this policy for any reason.
The policy which was in place at the time you submitted information to us will apply.
Feedback, comments and suggestions
Airline Network welcomes your questions and comments about privacy, as well as any
other aspect of our service. Please use the following page to get in touch with
us by email.
Security Policy
Internet security
All of your details are held securely in the Airline Network computer systems. These
are protected from the Internet by industry standard firewalls and several layers
of Internet security and virus protection.
Emails are not secure
Any information emailed between you and the Airline Network will be via standard
email methods. This is not encrypted and you should be careful about placing personal
information in an email. We would advise you to never place your credit card details
in an email and we will never ask you to do so.
Cookie Policy
What are cookies?
A cookie is a text-only string of information that a website transfers to the cookie
file of the browser on your computer's hard disk so that the website can remember
who you are.
A cookie will typically contain the name of the domain from which the cookie has
come, the "lifetime" of the cookie, and a value, usually a randomly generated
unique number.
Persistent cookies are used by this web site. These remain in the cookie file of
your browser for much longer (though how long will depend on the lifetime of the
specific cookie).
Cookies can help a website to arrange content to match your preferred interests
more quickly. Most major websites use cookies. Cookies cannot be used by themselves
to identify you.
How we use Cookies on our Site and what Information we collect.
Session Cookies.
This web site does not use Session Cookies.
Persistent Cookies.
To help us recognise you as a unique visitor (just a number) when you return to
our website and to allow us to tailor content or advertisements to match your preferred
interests or to avoid showing you the same adverts repeatedly.
To compile anonymous, aggregated statistics that allow us to understand how users
use our site and to help us improve the structure of our website. We cannot identify
you personally in this way.
Within research surveys to ensure you are not invited to complete a questionnaire
too often or after you have already done so.
Third Party Cookies
There are no third parties on this web site who will issue you a cookie.
Use of Web Beacons.
Some of our Web pages may contain electronic images known as Web beacons (sometimes
known as clear gifs) that allow us to count users who have visited these pages.
Web beacons collect only limited information which include a cookie number, time
and date of a page view, and a description of the page on which the Web beacon resides.
We may also carry web beacons placed by third party advertisers. These beacons do
not carry any personally identifiable information and are only used to track the
effectiveness of a particular campaign.
Do you have to use cookies on this web site?
It's up to you whether you allow us to use cookies or not. This web site will work
with or without cookies. However the use of cookies by our customers helps us to
improve the overall shopping experience.
Disabling / Enabling Cookies.
You have the ability to accept or decline cookies by modifying the settings in your
browser. However, you may not be able to use all the interactive features of our
site if cookies are disabled.
Where to find more information.
For more details about cookies are their uses visit the following web site, www.allaboutcookies.org. This link will take you to another
web site which is not under control of the Airline Network. We do not accept any
responsibility for the information provided there.
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